Terms of service

TERMS OF SERVICE

Last updated: September 21, 2026

OVERVIEW

This website is operated by shopfoodhub. Throughout the website, the terms “we,” “us,” and “our” refer to shopfoodhub.

shopfoodhub offers this website, including all information, tools, products, and services available through this website, to you conditioned upon your acceptance of these Terms of Service and all other policies posted on the website.

By visiting our website, creating an account, or purchasing a product from us, you agree to be bound by these Terms of Service. These Terms apply to all users of the website, including browsers, customers, vendors, and contributors of content.

Please read these Terms carefully before accessing or using the website. If you do not agree to these Terms, you should not access the website or use our services.

Our store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to offer and sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have reached the age of majority and have authorized any minor dependents under your supervision to use this website.

You may not use our products or services for any illegal, fraudulent, or unauthorized purpose. You may not violate any applicable law, including intellectual property, consumer protection, food import, export, or ecommerce laws.

You must not transmit viruses, malicious code, or other material that could damage or interfere with the website, Shopify, or any related service.

A breach of these Terms may result in the suspension or termination of your access to our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse, limit, or cancel service or orders when reasonably necessary, including in cases of suspected fraud, payment disputes, pricing errors, product restrictions, shipping limitations, inventory issues, or violations of these Terms.

Your content, excluding payment information, may be transferred through different networks and modified to meet the technical requirements of connecting networks or devices. Payment information is encrypted during transmission through supported payment systems.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the website or services without our prior written permission.

Headings are included for convenience and do not limit these Terms.

SECTION 3 - ACCURACY OF INFORMATION

We make reasonable efforts to provide accurate and current information. However, information on this website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, ingredients, images, pricing, promotions, availability, shipping charges, transit times, or other details.

Information provided on the website is for general informational purposes. Product packaging and labels may contain more current information than the website.

We reserve the right to correct errors, update information, or cancel affected orders when information is inaccurate, including after an order has been submitted. If an affected order is canceled after payment, the applicable amount will be refunded to the original payment method.

SECTION 4 - CHANGES TO SERVICES AND PRICES

Product prices, promotions, shipping rates, and availability may change without notice.

We reserve the right to modify, suspend, or discontinue any product, service, feature, or portion of the website at any time, subject to applicable law.

We are not responsible for losses resulting solely from a lawful modification, suspension, or discontinuation of a product or service.

SECTION 5 - PRODUCTS AND AVAILABILITY

Certain products may be available exclusively online and may have limited quantities.

We make reasonable efforts to display product colors, packaging, labels, sizes, and images accurately. However, displays may vary between devices, and manufacturers or suppliers may update packaging without notice.

We may limit the sale of products by person, household, geographic region, jurisdiction, or order quantity. We may also discontinue products or restrict delivery to destinations where products cannot legally or reliably be shipped.

All product offers are void where prohibited.

SECTION 6 - FOOD PRODUCTS, INGREDIENTS, AND ALLERGENS

Our products may contain or come into contact with common allergens, including shellfish, eggs, fish, soy, wheat, milk, sesame, peanuts, and tree nuts.

Ingredients, recipes, allergen information, nutritional information, packaging, and storage instructions may be changed by a manufacturer or supplier. Customers are responsible for reviewing the product label and packaging before purchasing, opening, or consuming a product.

If you have a food allergy, dietary restriction, medical condition, or questions about ingredients, contact us at ojyv1599@outlook.com before placing an order or consuming a product.

We do not guarantee that products are free from allergens or cross-contact unless that guarantee is expressly stated on the product packaging by the manufacturer.

Follow all storage, refrigeration, preparation, use-by, and safety instructions printed on the product label. Do not consume a product that arrives opened, leaking, damaged, improperly sealed, spoiled, or otherwise appears unsafe.

If a product arrives in an unsafe or unusable condition, contact us within 48 hours of delivery. Include your order number and clear photographs of the product, seal, packaging, shipping box, and shipping label. Retain the product and packaging while we review the issue.

Information on this website is not medical, dietary, or nutritional advice. Our products and website content are not intended to diagnose, treat, cure, or prevent any disease.

SECTION 7 - ORDERS AND BILLING INFORMATION

You agree to provide current, complete, and accurate purchase, billing, contact, and shipping information.

You are responsible for ensuring that your shipping address and contact information are correct before submitting an order. We cannot guarantee that an address or order can be changed after processing begins.

We may reject, limit, or cancel an order if we reasonably believe that it:

• Contains inaccurate or incomplete information
• Is associated with suspected fraud or unauthorized payment activity
• Violates product, shipping, import, or export restrictions
• Contains an obvious pricing or inventory error
• Appears to be placed for unauthorized resale
• Cannot be fulfilled or delivered safely

If we cancel a paid order, we will refund the applicable canceled amount to the original payment method.

SECTION 8 - PAYMENT

Available payment methods are displayed at checkout. By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment processing may be provided by Shopify or other third-party payment providers. Your use of those payment services may also be subject to the provider’s terms and privacy practices.

Taxes, shipping charges, customs duties, and other applicable fees may be added at checkout or assessed by local authorities.

SECTION 9 - SHIPPING AND DELIVERY

Orders are typically processed by our U.S.-based fulfillment partners within 2–5 business days after payment is confirmed.

After processing, standard delivery within the United States typically takes 5–10 business days. All processing and delivery times are estimates and are not guaranteed.

Products may be fulfilled by different U.S.-based partners. Items from the same order may therefore arrive in separate packages or at different times.

International delivery times vary by destination, carrier, customs processing, and local postal services.

Customers are responsible for confirming that ordered products can legally be imported into their destination. Customers are also responsible for customs duties, import taxes, brokerage fees, and other charges imposed by local authorities unless otherwise stated at checkout.

We are not responsible for delays caused by carriers, customs authorities, severe weather, holidays, incorrect addresses, local import restrictions, or other circumstances outside our reasonable control.

Additional shipping terms are provided in our Shipping Policy, which forms part of these Terms.

SECTION 10 - RETURNS, REFUNDS, AND ORDER ISSUES

Because we sell food products, we do not accept returns or exchanges for change of mind, taste preferences, opened products, consumed products, or products with broken seals.

If an item arrives damaged, leaking, defective, spoiled, or different from what you ordered, contact us at ojyv1599@outlook.com within 48 hours of delivery.

Depending on the circumstances and available evidence, we may offer a replacement, store credit, or refund. We reserve the right to request photographs, packaging, shipping labels, or other reasonable information before approving a claim.

Do not return products without contacting us first. Unauthorized returns may not be accepted or refunded.

Approved refunds are issued to the original payment method. Bank or card processing times may vary.

Additional conditions are provided in our Return and Refund Policy, which forms part of these Terms.

SECTION 11 - OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to tools, applications, integrations, or services operated by third parties.

Third-party tools are provided subject to the applicable provider’s terms. We do not control every aspect of these services and do not guarantee their continued availability.

You should review the terms and privacy policies of third-party services before using them.

New website features, tools, or services may also be subject to these Terms.

SECTION 12 - THIRD-PARTY LINKS

The website may contain links to third-party websites or services. We are not responsible for examining or evaluating all third-party content, products, services, policies, or practices.

Accessing a third-party website is at your own discretion. Questions or complaints concerning a third-party product or service should be directed to the applicable third party.

SECTION 13 - REVIEWS, COMMENTS, AND USER CONTENT

If you submit a review, photograph, suggestion, comment, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, translate, and display that content in connection with our business and services, subject to applicable law.

You represent that content you submit:

• Is accurate and based on your genuine experience
• Does not violate another person’s intellectual property or privacy rights
• Is not defamatory, abusive, fraudulent, obscene, or unlawful
• Does not contain malware, harmful code, or misleading commercial solicitations

We may remove content that violates these Terms or applicable law.

You remain responsible for the content you submit.

SECTION 14 - PERSONAL INFORMATION

Our collection, use, disclosure, and protection of personal information are governed by our Privacy Policy.

By using the website, you acknowledge that information may be processed by Shopify and other service providers necessary to operate the store, process payments, fulfill orders, prevent fraud, provide customer support, and comply with applicable law.

SECTION 15 - PROHIBITED USES

You may not use the website or its content:

• For any unlawful, fraudulent, or unauthorized purpose
• To violate applicable laws or regulations
• To infringe intellectual property, privacy, or other legal rights
• To submit false or misleading information
• To transmit viruses, malicious code, or harmful technology
• To collect or track another person’s information without authorization
• To spam, phish, scrape, crawl, or interfere with website security
• To impersonate another person or misrepresent your identity
• To attempt fraudulent payments, refunds, disputes, or chargebacks
• To purchase products for prohibited export, import, or resale activities

We may suspend or terminate access for prohibited conduct.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the website, services, and website content are provided on an “as is” and “as available” basis.

We do not guarantee that access to the website will always be uninterrupted, timely, secure, or error-free.

We do not guarantee results obtained from using the website, nor do we guarantee that every error will be corrected immediately.

Nothing in these Terms excludes warranties, rights, or remedies that cannot lawfully be excluded under applicable consumer protection law.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, shopfoodhub and its service providers, contractors, suppliers, and representatives will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of, or inability to use, the website or services.

This limitation does not apply where liability cannot legally be limited or excluded, including rights available under applicable consumer protection laws.

For claims that may lawfully be limited, our total liability will not exceed the amount paid for the product or order giving rise to the claim.

SECTION 18 - INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless shopfoodhub and its affiliates, contractors, service providers, suppliers, and representatives from third-party claims arising from:

• Your material violation of these Terms
• Your unlawful use of the website or services
• Your infringement of another person’s rights
• False or misleading information you submit

This section does not require you to indemnify us for our own unlawful conduct, negligence, or other liability that cannot legally be excluded.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed from these Terms.

The remaining provisions will continue in effect.

SECTION 20 - TERMINATION

These Terms remain effective until terminated by you or us.

You may stop using the website at any time. We may suspend or terminate your access if you materially violate these Terms, use the website unlawfully, engage in suspected fraudulent activity, or interfere with the operation or security of the services.

Obligations and liabilities incurred before termination will survive where applicable.

SECTION 21 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, Contact Information, and other policies posted on the website, constitute the agreement between you and shopfoodhub regarding your use of the website and services.

A failure to enforce a provision does not waive our right to enforce that provision later.

Any ambiguity in these Terms will not automatically be interpreted against either party.

SECTION 22 - GOVERNING LAW

These Terms and any separate agreements through which we provide services are governed by and construed in accordance with the applicable laws of the United States and the State of Washington, without regard to conflict-of-law principles.

Nothing in this section limits mandatory consumer rights that apply in a customer’s place of residence.

SECTION 23 - CHANGES TO THESE TERMS

We may update these Terms to reflect changes to our products, services, practices, legal obligations, or operational requirements.

The current version will be posted on this page with an updated revision date. Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms should be sent to:

shopfoodhub

Email:
ojyv1599@outlook.com

Mailing Address:
319 E Pine St
Elma, WA 98541
United States